If you have any question about your order or if you want to contact talm customer service, please write to us at hello@talm.co, we will get back to you as soon as possible!

If you have any questions about the products, ingredients or talm care rituals, do not hesitate to write to us at hello@talm.co, our team will support you with pleasure!

talm delivers throughout Europe as well as in the United States and the United Kingdom!

In France, we offer several delivery options:

• delivery in a relay point (Mondial Relay)
• 48h-72H standard home delivery (DPD Predict) on signature/li>
• Express delivery guaranteed before 1 p.m. the next day, excluding weekends (for any order placed before noon, you will receive it before 1 p.m. the next day)

The delivery in relay point is offered from 55 euros of purchases and to standard residence from 77 euros. For all other deliveries, the transport is carried out by DHL.

As soon as your order has been placed and validated by our warehouse, you will receive a shipping confirmation email. You will find an order tracking link directly in this email. This information is also available in your talm customer account.

We have put together all the product information on the individual pages of the site ('shop' tab, then each product is detailed by clicking on the image). However, if you have any questions or need additional information, please contact us at hello@talm.co.

All talm products are guaranteed to be safe and healthy from the first day of your pregnancy until the postpartum period. We have worked on a demanding formulation charter and have eliminated all ingredients that are not recommended or are subject to doubt during pregnancy. Find out more about the safety of our products here in our mama safe charter.

Yes! talm's skincare routine has been designed specifically for all mothers, including nursing mothers! The formulas have been tested to be in contact with your baby's eyes and delicate skin. Food grade (mega oil, mega serum) they can even be partially ingested without any risk, so no need to clean your chest before feeding! Practical, isn't it? 

All our products are certified organic and Cosmos Organic by Ecocert Greenlife, the highest level of organic certification available.

No problem, you can write to us at hello@talm.co and we will offer you a personalized consultation to support you in your skincare ritual and explain to you how and when to use each of the products in the mega talm routine.

No problem! To make a return, the best thing to do is to send us an email to our address hello@talm.co specifying the information related to your order: the order number, the products you want to return, the reasons for your return and your request for exchange or refund. Thanks to this information, we will be able to get back to you quickly and process your return. You can request an exchange of your items ordered on the talm.co website within 14 days of the order date. You are responsible for returns of orders shipped within and outside of metropolitan France.

If you have not yet received a shipping confirmation from our warehouse, there is still time to change your shipping address! Send us an email as soon as possible to hello@talm.co and we will help you make the change.

The returned products must be intact, unopened and in their original packaging. Send us an email at hello@talm.co to inform us of your return. It is preferable to choose a return method with a tracking number, otherwise we will unfortunately not be able to accept any claims. Packages must be returned directly to our logistics company at the following address without adding a return slip inside:  

KAIROS LOGISTIQUE pour talm 
19 rue de la Ferme St Ladre
C.I.E warehouse
95470 - Saint-Witz – France

Contact : 09 54 70 81 03 / 07 68 77 16 75

If the return is not accepted, we will send it back to you at our expense.